Our aim

To help our clients succeed
by delivering on the promise of technology

Our mission, our vision

Our mission and vision statements mean a great deal to us, they capture the essence of who we are, what we do and where we’re going.

The mission defines our purpose today: how we serve our clients, solve problems and create value. The vision sets out our long-term direction: the future we are working towards and the impact we want to make.

Together, they provide focus for our team, clarity for our clients and a benchmark against which we measure our progress.

Our values

Leadership

Meet our leadership team with over 60 years experience in building reliable software

Simon Ashley

Technical Sales Director

Simon is the founder of GoTripod. With a background in consulting and senior engineering roles, Simon combines strategic leadership with technical direction. He works closely with his distributed team to ensure delivery of secure, high performance software solutions.

Greg Sayers

Operations Manager

Greg began his computing career with CompuServe and joined GoTripod in 2014, bringing with him a wide breadth of skills and experience. As well as managing business operations he'll often get involved in development, UX design and technical project management.

Marc Stafford

Senior Developer

Marc is a highly experienced web and database developer. He specialises in ASP.NET MVC, PHP and WordPress to create bespoke applications and complex data driven systems. Marc is also a skilled relational database architect, working with SQL technologies such as MS SQL Server, MySQL and Postgres.

Process

An agile, strategic and research-driven approach to web development

Research and discovery

A project begins with a research and discovery phase. We start with having discussions with stakeholders to understand the project requirements in detail. We gather all the information and recommend the set of features that can be taken up for the first phase of the project, i.e. MVP or minimum viable product. Exact features with acceptance criteria are defined after discussions with all the stakeholders. Finally, we share the project scope document, cost estimate and the project plan with timelines.

Agile development

We hire great people, support them and their development and empower them to make decisions. When team members feel empowered and engaged, they work to their full potential, and it shows in the quality of the software they deliver. We follow agile methodology to develop software that can be delivered effectively and updated incrementally. In sprint planning, we divide the features to be developed for the MVP into development sprints. At the end of the sprint, we share the release with all the stakeholders so that they can track the progress and add fresh business and users’ insights that can be taken into account while planning the next sprint.

Quality assurance and deployment

Once the software is thoroughly tested, we perform quality assurance audits in line with ISO 9001 standards to ensure acceptance criteria are met and the final product is as per the promised quality. Additionally, we perform security checks as per the ISO 27001 standards to deliver a secure and stable system. All audit reports are shared with the stakeholders. We set up analytics for the system so that continuous monitoring and reporting is in place. App store setups are done and the app is published on App Store and Google Play and the connected web app is made live on the production.

Support and maintenance

We offer support and maintenance services for all projects. Our support team can monitor the system, detects and fixes bugs, performs quality and security audits, keeps a check on analytics and provides proactive support to our clients after the deployment. Our tech specialists can also continue to work on your project for longer durations to develop new features, modify existing ones, deploy new designs along with general maintenance and monitoring.

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